Workflow Examples

Common patterns you can model on the canvas:

  • Customer Support Workflow — Router to FAQ Agent vs escalation Human Review
  • Sales Qualification Workflow — Agent gathers intent, Router by segment
  • Lead Capture Workflow — Agent + tools / lead config via bot settings
  • HR FAQ Workflow — single Agent over HR knowledge
  • IT Helpdesk Workflow — Router (access, hardware, software) then Agents
  • Appointment Booking Workflow — Agent collects slots, Human Review confirms
  • Order Status Workflow — Agent + webhook/MCP tools for order lookup
  • Internal Approval Workflow — Agent drafts, Human Review approves

Adapt node choices to your process; not every example needs every node type.