Option 1: Single Node Bot
A Single Node Bot is designed for conversational AI experiences that respond directly to user questions using the configured Knowledge Base and Bot Instructions.
This is the recommended option for most chatbot use cases.
Best suited for
- Website chatbots
- Customer support
- Frequently Asked Questions (FAQs)
- Product information
- Internal knowledge assistants
- Employee self-service
Configuration
When Single Node Bot is selected, you'll need to provide:
- Bot Name
- Instructions
The Instructions define the assistant's personality, tone, response style, and operational guidelines.
Example:
You are a helpful customer support assistant. Answer customer questions professionally using the available knowledge base. If the required information cannot be found, politely ask the customer to contact the support team.
These instructions are sent to the AI model before every interaction.