When to Use This Option

Choose File Upload if you want to train your AI Assistant using existing business documents such as:

  • Product manuals
  • Frequently Asked Questions (FAQs)
  • User guides
  • Company policies
  • Training documents
  • Technical documentation
  • Knowledge base articles
  • Presentations
  • Reports

This option is ideal for organizations that maintain internal documentation or do not have all their information published on a website.