Troubleshooting

Invalid Email or Password

1. Verify that your email address is entered correctly.
2. Check for typing errors or accidental spaces.
3. Ensure that Caps Lock is not enabled.
4. Try resetting your password if necessary.

Didn't Receive an Invitation?

If you've been invited to an organization but haven't received the email:

1. Check your Spam or Junk folder.
2. Ask your administrator to resend the invitation.

Unable to Sign In

If you're still unable to access your account, contact your organization's administrator or TheBotBuilder support team.