Review the Bot Instructions

After selecting a template, the Bot Instructions field is automatically populated with predefined instructions.

These instructions tell the AI Assistant:

  • How to communicate with users.
  • The tone it should use.
  • The scope of questions it should answer.
  • How to respond when an answer cannot be found.
  • What types of information it should avoid generating.

You can edit these instructions at any time before creating the bot to better align with your organization's communication style.

Tip: Keep the instructions clear and specific. Well-written instructions help your AI Assistant deliver more accurate and consistent responses.