Overview

TheBotBuilder lets you deploy your AI Assistant across multiple communication platforms so customers and employees can interact through their preferred channel.

Supported channels include:

  • Website (Web chat widget)
  • WhatsApp
  • Instagram
  • Facebook Messenger
  • Slack
  • Microsoft Teams
  • Telegram

Each channel has its own connection flow and authentication requirements. From the Channels page you create a channel row, assign a bot, then complete that platform's Connect steps.